Terms of Service

Effective Date: September 15, 2026

Welcome to Reid Heating & Air, Inc.!

By accessing or using our website, services, or communication tools (including SMS and email), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using our services, you agree to comply with and be legally bound by these Terms, our Privacy Policy, and any applicable laws and regulations.

2. Communications & Messaging

By submitting your contact information or opting in through any form on our website or platform, you consent to receive communications from Reid Heating & Air, Inc., including but not limited to SMS, email, and phone calls. Types of SMS messages you may receive include service alerts, appointment reminders, promotional offers, and general notifications.

  • Message frequency may vary.
  • Message & data rates may apply.
  • You may opt out of SMS communications at any time by replying “STOP”.
  • For assistance, reply “HELP” or contact us at contact@reidheatingandair.com or (803) 366-1855.
  • Carriers are not liable for delayed or undelivered messages.

3. Age Restriction

You must be 18 years of age or older to use this SMS service. By opting in to receive SMS communications, you confirm that you meet this age requirement.

4. Intellectual Property

All content, branding, logos, and materials on our website and communications are the property of Reid Heating & Air, Inc. or its licensors and may not be used or reproduced without permission.

5. Modifications

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised “Effective Date.” Continued use of our services after changes constitutes acceptance of the updated Terms.

6. Contact Us

For questions about these Terms, please contact us at:

Reid Heating & Air, Inc.
Email: contact@reidheatingandair.com
Phone: (803) 366-1855

For information on how we collect and use your data, please review our Privacy Policy.

Reviews

What Our Clients Say

4.84 average rating from 234 reviews

These guys are great. Brent called me ahead of time to make sure we knew he was on the way. Brent found the problem right away and fixed it. He even suggested some repairs to help me stay ahead of the game. Thanks Brent and Reid Heating and Air.

R Ryan Neelands Rock Hill, SC

Summer tune up

We had Caiden and Dalton come out today and as always they were awesome. It was just a tune up but they are always so nice & professional.

A Angie Kettelhut Rock Hill, SC

AC yearly check up

I had my annual ac check-up today. Caiden was my service tech and has taken care of my unit before. He was on time, very pleasant, thorough, speedy and willing to answer any questions. I would highly recommend Reid for any heating or AC needs.

J Janet Rock Hill, SC

A/C maintenance

They were a little early. Spoke with me and went right to work. I have dealt with Reid Heating for over 20 years. They have always given great service.

G Georgette Martin Rock Hill, SC

New HVAC

Super friendly, patient and knowledgeable. Cleaned up when finished and took time to explain how the new system will work.

O Olivia Shepherd Rock Hill, SC

Semi-annual check up

As usual, the technician was right on time, friendly and courteous. Did his job and was on his way. Always depend on Reid HVAC to do a great job.

S Sylvia Rockholt Rock Hill, SC

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